Privacy Policy
This section explains what data we collect through the website, why we collect it, which third-party services are involved, and how we handle that data.
Who we are
Lumen and Pixel is a live event production studio based in Portugal. This website is used to present our services, collect project enquiries, and allow visitors to subscribe to our newsletter.
What we collect
- Contact form submissions, including name, company or organization, email address, selected service, and project message.
- Newsletter signups submitted through the embedded MailerLite form.
- Basic technical information required for website delivery through GitHub Pages and the external tools listed below.
Why we use it
- To respond to project enquiries and other messages sent through the website.
- To send newsletter updates to users who explicitly subscribe.
- To deliver resources or redirect visitors to external purchase pages where relevant.
Legal bases
- Project enquiries are processed on the basis of legitimate interest, so we can respond to incoming requests.
- Newsletter subscriptions are processed on the basis of consent.
- Where purchases happen through Gumroad, payment and checkout data are handled on Gumroad’s side under their own terms and privacy practices.
Third-party services used on this website
- Web3Forms — used to receive and forward contact form submissions.
- MailerLite — used for newsletter signup and email marketing automation.
- Gumroad — used for external product pages and transactions.
- GitHub Pages — used to host the website.
How long we keep data
We keep enquiry and newsletter data only for as long as it is reasonably necessary for communication, operational follow-up, or legal and administrative purposes.
Your rights
You may request access to, correction of, or deletion of your personal data, or object to certain types of processing, as applicable under relevant law. Newsletter emails also include an unsubscribe option.
How to contact us
For privacy-related requests, use the contact form on the About page.
Terms of Use
These terms govern the use of this website and the content published on it.
- Website purpose. This website is intended to present Lumen and Pixel, describe services, and provide access to contact, newsletter, and external resource links.
- Content ownership. Unless stated otherwise, the text, structure, visual assets, and branding on this website belong to Lumen and Pixel and may not be reproduced or reused without permission.
- Informational nature. Website content is provided for general informational purposes and may be updated, refined, or removed without notice.
- External links. This website may link to third-party services such as MailerLite or Gumroad. We are not responsible for the content, policies, or technical availability of those external services.
- No service agreement created automatically. Sending a message through the website or subscribing to the newsletter does not create a commercial agreement by itself.
Cookies
This website is designed to keep tracking to a minimum.
- No analytics or advertising cookies are intentionally deployed by Lumen and Pixel at this stage.
- Essential technical elements may still be used by third-party services where needed for core functionality, such as spam protection or embedded form delivery.
- If the website stack changes in the future and non-essential analytics or marketing tracking is added, this section will be updated accordingly.
Disclaimer
This disclaimer sets expectations around the website and the information published on it.
- Website content is provided on an “as is” basis for informational purposes.
- We make reasonable efforts to keep information accurate and current, but we do not guarantee that all content will always be complete, error-free, or up to date.
- Project availability, timelines, deliverables, and commercial terms are always subject to direct discussion and formal agreement.
- Any reliance on website content is at the visitor’s own discretion.